ProjectCentre maintains a support desk operation in several countries and time zones. Before contacting the help desk we recommend the following checklist:

1.  Ask your Company Administrator for support.
2.  Ask your Project Administrator for support.
3.  Try the online Help pages
4.  Contact your IT Support Consultant.

If these efforts are unable to provide a solution, our support desk would be pleased to assist you. No charges apply for support calls.

ProjectCentre is constantly undergoing development as new features are added. Features that are not considered changes in functionality are added as they are developed.

Information about these features is provided in the Notifications page as users login to ProjectCentre. New functionality is also being added. These features are generally released as part of a new software release. As a new Version becomes available, release notes are provided to all Project Administrators. The upgrade is then completed by the Project Administrator by updating the Version details in the Configuration Module. All software upgrades and new Versions are provided at no charge to users. Some functions are chargeable as extra options. Your IT Support Consultant can advise details of add-on modules and charges.